When patients suddenly lose access to their health care provider, they may feel they have no other options but to turn to other sources to avoid withdrawal, which greatly increases the risk of overdose. We want you to know that help is available.
Download our "Where to Seek Care" handout.
Download our "Where to Seek Care" handout in Spanish.
Patients Prescribed Opioids, Benzodiazepines, or Stimulants
- If you have a primary care provider, contact them to discuss next steps in care.
- If you do not have a primary care provider or if they are unable to provide care, find a provider by calling the number on the back of your health insurance card or check your insurer's website for in-network providers.
- No insurance? Find a community health care provider at a Federally Qualified Health Center (FQHC) in your area. FQHCs provide services to everyone regardless of their ability to pay. Visit: findahealthcenter.hrsa.gov
View the following guides for additional information:
- Benzodiazepines: Information for Patients Who Lose Access to Care (PA Department of Health)
- Opioids: Information for Patients Who Lose Access to Care (PA Department of Health)
- Stimulants: Information for Patients Who Lose Access to Care (PA Department of Health)
Patients Prescribed Buprenorphine (Suboxone or Subutex)
- If you have health insurance, you may call the number on the back of your health insurance card or check your insurer's website for in-network providers.
- Or search online for providers who may prescribe buprenorphine. Visit: treatmentatlas.org
- Patients who are prescribed buprenorphine (or another medication) as part of treatment for an opioid use disorder may also visit ddap.pa.gov for more treatment resources and information.
- As of January 2023, a DATA-waiver (also known as an X-waiver) is no longer needed for healthcare providers to prescribe buprenorphine to treat patients with opioid use disorder (OUD). Buprenorphine remains a Schedule III controlled substance and prescriptions for buprenorphine require a standard DEA registration. There are no longer limits or patient caps on the number of patients a provider may treat for OUD with buprenorphine.
Other Buprenorphine Resources
The following resources are available to Pennsylvanians. Please note, this listing of resources does not serve as an endorsement by the Pennsylvania Department of Health and is not an exhaustive list of resource applicable to your situation.
For organizations: if you are interested in being listed below, please email ra-dh-advocacy@pa.gov. We intend to prioritize statewide and regional resources.
The CareConnect Warmline is available statewide. It functions as a same-day, low-barrier telehealth access point for buprenorphine initiation and continuation of care. The Warmline also serves uninsured and underinsured individuals and provides navigation and follow-up support to help callers stay connected to ongoing care. The Warmline is available from 9 AM to 9 PM. Dial 484-278-1679 or visit their website for more information: CareConnect Warmline.
Ophelia offers 100% remote medication-based treatment (Suboxone) in Pennsylvania. Ophelia accepts Medicaid, Medicare, and some commercial insurance. Call or text 215-585-2144. Visit their website for more information: Ophelia.com
Other Resources
Centers of Excellence for Opioid Use Disorder (COEs) include primary care practices, hospitals, Federally Qualified Health Centers, substance use disorder (SUD) treatment providers, and Single County Authorities (SCAs). COEs take care of the whole person, including opioid use disorder (OUD) treatment, physical health treatment such as diabetes management, and mental health treatment such as anxiety or depression treatment. COEs provide every person with OUD a peer who helps the person process all steps in the recovery process and provide every person with a community-based care management team who helps the person identify, organize, obtain, and sustain treatment/non-treatment resources. Find your local COE here: Centers of Excellence Locator.
Patients may also search SAMHSA’s Behavioral Health Treatment Services Locator (available in English and Spanish). This resource offers confidential and anonymous access to a comprehensive list of certified substance use and mental health treatment facilities, certified community behavioral health clinics, opioid treatment programs, buprenorphine practitioners, and health care centers.
If you are feeling overwhelmed or are having trouble coping, call or text the National Suicide Prevention Lifeline at 988.
Patients seeking mental health and behavioral health services are recommended to contact their County Mental Health/Intellectual Disabilities (MD/ID) Program Office. Mental health services in Pennsylvania are administered through the county mental health and intellectual disabilities program offices.