Montoursville, PA – Ryan Lahr is the PennDOT District 3 District Office Employee of the Quarter for the third quarter, 2025.
Ryan is an Information Technology (IT) Generalist 1 with the Commonwealth. In this position, he provides technical assistance and troubleshooting to end users, resolving hardware issues such as desktops, laptops, printers, and mobile devices; software problems including operating systems, applications, and security updates; and network challenges like connectivity, VPN access, and Wi-Fi performance to ensure smooth daily operations.
As more technology is integrated into the transportation sector, employees have become reliant on IT systems for data management, maintenance, and project management, facilitate communication, real time information for decision making, ordering, mapping, and more. Ryan’s overall knowledge and problem-solving skills has resulted in minimal downtime when solving IT related issues for employees.
A dedicated employee, who volunteers to assist others where he can, Ryan has shown flexibility and willingness to adjust to the customer’s needs, including working around schedules, traveling to field offices, and providing loaner equipment to ensure continuity of work.
Ryan is a hard worker, always positive when approaching a task, and provides exceptional customer service. Prior to working with the Commonwealth of Pennsylvania, Ryan served over seven years in the Air Force as a Cyber Systems Operator.
Ryan, who was assigned to District 3 in October of 2024, is a three-year employee with the Commonwealth. He lives in Milton with his wife Mariah and two children Keagan and Kylin. Outside of work, Ryan enjoys fishing, golf, and being outdoors.
Congratulations to Ryan Lahr, the PennDOT District 3 Employee of the Quarter.
MEDIA CONTACT: Kim Smith, kiasmit@pa.gov or 570-368-4344
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