Keep Kids Safe

Contact Us

If you aren't reporting a new case of child abuse, please use the information below to reach us. 

Suspect Abuse? Report it!

Call ChildLine at 1-800-932-0313.

Mandated reporters: Report electronically  

Issues with reporting electronically? Call ChildLine at 1-800-932-0313.

Existing Child Abuse Report


Quality Assurance and Administrative Support Unit (QAASU)

  •  You may contact QAASU if you: 
    1. Are subject to a child abuse report and need to speak to a representative
    2. Have questions due to an expunged case or expunction; or
    3. Have questions regarding notification letter that you have received

To contact QAASU, please email:


  •  If you have questions regarding an abuse registry appeal or the appeal process, please call 717-425-2992.

Other Topics

  • Suspect child abuse? Call ChildLine: 1-800-932-0313
  • Email general questions related to mandated reporting, or clearances. NOT TO REPORT ABUSE.
  • Account log-in or other technical issues with CWIS: Call the support center at 1-877-343-0494
  • Sign up for the University of Pittsburgh's online recognizing and reporting child abuse training: Call 717-795-9048
  • Formal complaints regarding a school or school employee, not related to suspected child abuse, should be provided to the Pennsylvania Department of Education (PDE) by calling 717-783-6788 or by visiting the PA Professional Standards and Practices Commission's Mandatory Reporting page for more information. Directly access PDE's Educator Misconduct Complaint form.
  • Suspect welfare fraud? Call 1-844-DHS-TIPS    

Directory of Services for the Office of Children, Youth, and Families

Available resources include:

  • Regional Offices
  • County Children and Youth Agencies
  • National Child Welfare Resources
  • Pennsylvania Child Welfare Resources