​Bureau of Community Services

The Bureau of Community Services (BCS) is responsible to direct the program planning, management and oversight of the community based intellectual disability and autism programs. 

These programs consist of the Consolidated Waiver, the Community Living Waiver, and the Person/Family Directed Services waiver (P/FDS).  Additionally, BCS participates in the planning and placement of individuals moving from facilities, public and private Intermediate Care Facilities (ICFs). social services agencies.

Divisions

This division is responsible for the oversight and administration of essential functions such as the allocation of waiver capacity, the oversight and monitoring of county programs, provision of technical assistance to stakeholders at all levels, & operationalization of waivers, regulations, DHS & office policy.  This is accomplished through four regional offices across the commonwealth.

  • Contact 
    Angela Fortney, Director 
    Division of Program Administration 
    Health and Welfare Bldg, 4th floor 
    Harrisburg, PA 17105 
    Phone: 717-346-1181

This division is responsible for guiding all licensing, incident management & risk management activities for the office. This division plays a key role in the utilization of data to identify and mitigate risk. This division is also responsible for the issuance and oversight of all enforcement activities and sanctions as well as liaising with the Office of General Counsel.

  • Contact 
    Ron Melusky, Director 
    Division of Program Operations 
    Health and Welfare Bldg, 4th floor 
    Harrisburg, PA 17105 
    Phone: 717-783-5661

Regional Offices

Denise Sloand 
P.O. Box 2675 
Harrisburg, PA 17105 
Phone: 717-772-6507 
Fax Number: 717-772-6483 

Counties/Joinders Represented: Adams/York, Bedford/Somerset, Blair, Cambria, Centre, Columbia/Montour/Union/Snyder, Cumberland/Perry, Dauphin, Franklin/Fulton, Huntingdon/Mifflin/Juniata, Lancaster, Lebanon, Lycoming/Clinton, Northumberland 

Jennifer Fraker
 315 Scranton State Office Bldg. 
100 Lackawanna Ave 
Scranton, PA 18503 
Phone: 570-963-4749 
Fax Number: 570-963-3177 

Counties/Joinders Represented: Berks, Bradford/Sullivan, Carbon/Monroe/Pike, Lehigh, Luzerne/Wyoming, Northampton, Schuylkill, Susquehanna/Lackawanna, Tioga, Wayne 

Katherine Alston 
801 Market Street, Suite 5071 
Philadelphia, PA 19107 
Phone: 215-560-2245 
Fax Number: 215-560-3043 

Counties/Joinders Represented: Bucks, Chester, Delaware, Montgomery, Philadelphia 

Michele O'Toole 
Piatt Place, Suite 490 
301 Fifth Avenue 
Pittsburgh, PA 15222 
Phone: 412-565-5144 
Fax Number: 412-565-5479 

Counties/Joinders Represented: Allegheny, Armstrong/Indiana, Beaver, Butler, Cameron/Elk, Clarion, Clearfield/Jefferson, Crawford, Erie, Fayette, Forest/Warren, Greene, Lawrence, McKean, Mercer, Potter, Venango, Washington, Westmoreland 

Contact the Bureau

Director

Lauren House
Health and Welfare Bldg,
4th floor
Harrisburg, PA 17105
Phone: 717-772-4879

Medical Director

Gregory Cherpes, M.D.
Piatt Place, 301 Fifth Avenue
Pittsburgh, PA 15222
Phone: 412-258-3549