​Language Services Overview

Title VI prohibits discrimination based on national origin. This includes discrimination of denying access to services because of limited English proficiency (LEP). This law applies to services and programs provided by the Department of Human Services (DHS), as well as those provided by licensed providers. 

DHS' Bureau of Equal Opportunity (BEO) is committed to ensuring that all individuals requesting services provided by the Department, including those with LEP, have meaningful access to services. BEO works to ensure that LEP individuals are not excluded from programs and activities by providing interpretation and translation services in a number of languages at no cost to the public. Language assistance will be provided free of charge through our contractual language service providers including translation and telephonic interpretation services. In many cases, customers requesting LEP assistance must do so in advance of any public event or meeting implemented by the DHS. 

​Bureau of Equal Opportunity

​Bureau of Equal Opportunity

Services for Persons for Disabilities

Services for Persons for Disabilities

Sign Language Services

Sign Language Services

Limited English Proficiency

​LEP Services

Contact BEO

For further information on LEP, please contact BEO.

BEO Contact Information​​
​Director
​Crystal B. Walsh
​Address
Health & Welfare Building; Room 223-225
P.O. Box 2675
Harrisburg, PA 17105
​Telephone
​717-787-1127 (TDD: 717-705-7772)
​Fax 
​717-772-4366
​Email
RA-PWBEOAO@pa.gov