Accessibility Policy

Accessibility Statement

The Commonwealth of Pennsylvania (Commonwealth) is committed to making its digital content and services accessible to people with disabilities. The Commonwealth has the following policies, executive orders, and management directives to address the needs of people with disabilities:

Web and Mobile Accessibility

Policy

ITP-ACC001 - Digital Accessibility Policy adopts globally recognized standards like the Web Content Accessibility Guidelines and Revised Section 508 Standards to make the Commonwealth’s digital content and services accessible.  

Compatibility

When using the Commonwealth website and mobile applications, the current versions of the following browser and screen reader combinations are recommended for the best experience.

  • Edge or Chrome with JAWS on windows devices
  • Safari with VoiceOver for IOS and macOS devices
  • Chrome with TalkBack for Android devices

Process

The Commonwealth uses the following process to ensure digital content is accessible.

  1. Research including people with disabilities to understand user needs.
  2. Use the Keystone Design System with its focus on accessibility and inclusion.
  3. Test against industry standards and with assistive technologies.
  4. Include feedback from people with disabilities to prioritize our work.

Digital Accessibility Feedback

Contact the Governor’s Office if you would like to provide feedback about the accessibility of a Commonwealth website.

Other Disability Services

The Commonwealth has many services in place to support people with disabilities.  Some of those services include:

Updated: October 2024