Service Line Inventories

EPA issued the Lead and Copper Rule Improvements (LCRI) on October 8, 2024, which requires all community and nontransient noncommunity water systems to submit a baseline inventory to DEP by November 1, 2027. The baseline inventory submission is in addition to the initial service line inventory required under the Lead and Copper Rule Revisions (LCRR) that was due to DEP on October 16, 2024.

To increase the accuracy of inventories, the federal LCRI clarifies the requirements for verification of non-lead service lines, including establishing important requirements for a validation pool. The baseline inventory under LCRI must also include connectors and a street address associated with each service line and connector. Accordingly, DEP has modified its service line inventory forms (both the Word and Excel versions) to align with the federal LCRI requirements. DEP recorded a video which illustrates the revisions made to the DEP service line inventory spreadsheet. The video is available below:

Service Line Inventory - Transitioning to LCRI

Water systems will not be able to submit inventory templates with revision dates prior to “09/2024” starting August 27, 2025, all service line inventories will need to be entered into the new DEP Service Line Inventory templates.  If you downloaded either of the DEP Service Line Inventory forms prior to September 2024, please email ra-epsdwlcr@pa.gov  for upgrade instructions.
 

Inventory Template

DEP Service Line Inventory Excel Template: To meet the baseline inventory requirements, DEP is recommending the use of the DEP Service Line Inventory Excel Template. 

Water systems that already have an electronic database containing service line inventory information who do not wish to manually enter their information into the service line inventory spreadsheet developed by DEP (document number 3930-FM-BSDW0119) may request to have their data imported into the spreadsheet.

Very Small System Service Line Inventory Word Template:
For systems with no more than 5 service connections (e.g., a nontransient system), a Microsoft Word form is available (document number 3930-FM-BSDW0042) :

 

Inventory Submission

Important things to note when submitting a Service Line Inventory (SLI) through the Drinking Water Electronic Laboratory Reporting system (DWELR):

  • DWELR can only be used to submit the SLI if the SLI was created by entering or importing data into the most recent version of the PA SLI spreadsheet.
  • You must have an active DWELR user account to submit your SLI.
  • CLICK HERE  For Detailed instructions about the submission process

You may submit your completed baseline SLI any time between now and November 1, 2027.

Questions? Contact ra-epsdwlcr@pa.gov

 

Consumer Notification of a Lead, GRR,​​ or Unknown Service Line

If a water system has determined that there are lead, galvanized requiring replacement (GRR), or lead status unknown service lines within their distribution system, the LCRR requires that the water system provide notification to all persons served by one of those connections. The initial notification should have been delivered by November 15, 2024.  Water systems must provide repeat notifications on an annual basis until an entire service line is no longer lead, GRR, or lead status unknown. The regulation details specific requirements for what these notifications must contain, therefore DEP has developed and published templates.

Water systems must certify to DEP that they notified all persons served by a lead, GRR, or unknown service line. This below certification form is due to DEP by July 1 for the previous calendar year’s consumer notifications

 

Notifications for Lead Action Level Exceedance

Beginning October 16, 2024, an exceedance of the Lead action level requires Tier 1 public notification (PN). This applies to any community water system or non-transient non-community water system. A lead action level exceedance (ALE) occurs when the 90th percentile concentration of lead is greater than 15 parts per billion (ppb) or 0.015 mg/L. Water systems must provide PN to persons served as soon as practical but no more than 24 hours after learning of the lead ALE. Water systems must also provide a copy of the PN to DEP and EPA. The copy of the PN can be sent to the EPA inbox at LeadALE@epa.gov.

DEP developed a Tier 1 PN template that contains mandatory text and example language that may be used or modified to meet the federal requirements.

 

Schools and Child Care Sampling Requirements

Under the LCRI, all community water systems who serve schools and licensed child care facilities will have new public education and sampling requirements.  A list of schools and child care facilities is due to DEP by November 1, 2027.  More information will be available soon.
 

Service Line Replacement – Risk Mitigation Measures (RMMs)

The Environmental Protection Agency (EPA) has stated that lead service line replacements (LSLRs) are associated with short-term elevated drinking water lead levels for some period of time after replacement. To combat these elevated lead levels and ensure that LSLR are completed properly, RMMs have been developed for water systems to implement. The measures are outlined in the Risk Mitigation Measures for Water Systems Conducting Lead Service Line Replacement fact sheet

DEP held a webinar on RMM for water systems in July 2023 which can be veiwed below.

Risk Mitigation Measures for Water Systems - LCRR

DEP developed the following documents pertaining to RMM:

Sample result consumer notice for water suppliers that must accompany the sample results provided to the applicable resident: Lead Service Line Replacement Sample Results Information 3930-FM-BSDW0067

 

Resources

Filters ANSI/NSF 53 Certified for the Removal of Lead: The following document consists of information regarding availability of filters that are ANSI/NSF 53 certified for the removal of lead from drinking water.  The document contains information for point-of-use devices commonly used in households and information for hydration stations commonly used in schools and businesses.

Material Verifications Training Aid: Please click on the link below to access a 16-page document which uses visual aids to thoroughly explain DEP’s expectations for water systems to demonstrate adequate evidence to categorize a service line as non-lead. The document includes thirteen detailed examples of hypothetical situations that outline various evidence water systems would have available to them along with their options for additional evidence to review. This Training Aid clearly differentiates each example by “system side” and “customer side”.

Historical Record Review Checklist: As part of conducting the inventory, water systems must review all records available to identify service line materials. The following table is meant to guide water systems through completing a thorough records review of all information which may be available to help identify service line material. It is best to review this checklist as an initial step in preparing to complete a thorough inventory. This checklist is an optional training aid, water systems are not required to complete or submit this checklist.

Service Line Inventory FAQ: The following document consists of frequently asked service line inventory questions and DEP’s answers.

Service Line Inventory Training Course Workbook: DEP held classroom service line inventory training in 2022 and 2023 across the state. The following is the course workbook (see below under Inventory Training for more training information):

Community Engagement Plan Template
It is important to inform and involve water system customers in the service line inventory process. The more customers understand, the more likely they are to cooperate with and provide accurate information to their public water supplier; thereby increasing the water system’s ability to complete a more accurate inventory in a timely manner. To this end, DEP is making available a Service Line Inventory Community Engagement Plan template for public water suppliers. Please note:

  • Areas of the template highlighted in yellow are intended to be updated by the water system.
  • Areas of the template highlighted in green provide additional notes for the water system.
  • Various examples are listed within the template, which can be removed or modified to reflect the needs of the community or water system.

Link: Community Engagement Plan Template(this will open doc in new window)

Community Engagement Message from EPA: EPA produced a short video intended to support water supplier efforts to obtain critical service line inventory information from Public Water Supply customers. EPA Region 3 Administrator Adam Ortiz delivers his support in this video:

Another version of this video with the same message of support, this time from EPA Region 3 staffer Ruby Stanmyer to Spanish-speaking customers is also available:

Inventory Training

Tutorials: The following are video tutorials on the DEP service line inventory template and how to collect sufficient evidence for the non-lead designation of a service line.

Video Tutorial: DEP Service Line Inventory Template (22 Minutes)

Video Tutorial: DEP Evidence for Non-Lead Designation (12 Minutes)

Service Line Inventory Training Course Workbook: DEP held classroom service line inventory training in 2022 and 2023 across the state. The following is the course handout materials that provide valuable information:

Recorded Service Line Inventory Training: The following is a recording of the DEP classroom course on service line inventories (4 parts):

Lesson 1: Inventory Requirements (37 Minutes)

Lesson 2: Records Review (23 Minutes)

Lesson 3: Methods of Identification (13 Minutes)

Lesson 4: Inventory Form (38 mins)

The associated course workbook is available here:

Web-based Service Line Inventory Training: This self-paced course is worth 3.5 contact hours for certified drinking water operators and is available on DEP’s Earthwise Academy:

 

Overview of the Lead and Copper Rule (LCR)

Publication and Revision Dates

Subchapter K in Chapter 109 published December 24, 1994, revised with minor revisions on August 10, 2002 and with short-term revisions on December 18, 2010.

Chapter 109 Sections

  • §109.1101 Scope
  • §109.1102 Action levels and treatment technique requirements
  • §109.1103 Monitoring requirements
  • §109.1104 Public education and notification
  • §109.1105 Permit requirements
  • §109.1106 Design standards
  • §109.1107 System management responsibilities
  • §109.1108 Fees

Purpose

Protect public health by minimizing lead (Pb) and copper (Cu) levels in drinking water, primarily by reducing water corrosivity. Pb and Cu enter drinking water mainly from corrosion of Pb and Cu containing plumbing materials.

General Description

Establishes an action level (AL) of 0.015 mg/L for lead and 1.3 mg/L for copper based on the 90th percentile level of tap water samples. An AL exceedance is not a violation but can trigger other requirements that include water quality parameter (WQP) monitoring, corrosion control treatment (CCT), source water monitoring/treatment, public education (PE) and lead service line replacement (LSLR).

Applicability

All community water systems (CWSs) and nontransient noncommunity water systems (NTNCWSs) are subject to the LCR requirements.


LCR Reference Guide

This Lead and Copper Rule Quick Reference Guide (PDF) is a general reference guide to the major provisions of the Lead and Copper Rule.


LCR Sample Site Location Plan

This Instruction Packet for Lead and Copper Tap Sample Site Location Plan (3900-FM-BSDW0549) provides the regulatory requirements and template forms to complete a sample site location plan.


LCR Monitoring

Lead and Copper Tap Homeowner Sampling Procedures (PDF)
Homeowners should leave faucet aerators in place prior to sampling.

Clarification of Requirements for Collecting Samples and Calculating Compliance (PDF)
Where samples need to be collected, whether customer requested samples are counted in the 90th percentile compliance value, and how the 90th percentile compliance value is calculated.

Instructions and Template for Consumer Tap Notice for Lead Results
Chapter §109.1104(b) requires water systems to deliver a consumer tap notice of lead tap water monitoring results to persons served by the water at sites that are sampled. This document provides instructions and a template for this consumer tap notice. DEP has also created a fill-in-the-blank template for a NTNCWS Consumer Tap Notice. Additionally, the water supplier shall submit to DEP within three months of the end of the monitoring period in which lead tap monitoring was conducted a sample copy of the consumer notice of lead tap monitoring results along with a certification form (3900-FM-BSDW0205) that the notices were distributed by mail or by another method approved by DEP.


Treatment Technique Requirements

Corrosion Control Treatment (CCT) Applicability

  • All large systems
  • Small and medium systems that exceed either action level (AL); may stop CCT steps if both ALs are met during 2 consecutive 6-month monitoring periods prior to approval to construct CCT facilities; but, must resume CCT if subsequently exceed either AL.

CCT Compliance Schedule

All activities begin from the end of the monitoring period in which the AL was exceeded:

  • Submit a CCT feasibility study (PDF) within 18 months.
  • Submit a permit application within 30 months.
  • Initiate construction or modification of CCT facilities within 48 months.
  • Complete construction or modification of CCT within 60 months.

CCT Requirements for Optimal CCT for Large Water Systems (PDF)
Large water systems that change water sources are still obligated to maintain Optimal CCT.

2016 EPA OCCT Manual

The Optimal Corrosion Control Treatment Evaluation Technical Recommendations document provides technical recommendations that water systems can use to comply with Lead and Copper Rule corrosion control treatment requirements and effective evaluation and designation of optimal corrosion control treatment (OCCT). Additionally, this document also provides Excel-based OCCT Evaluation templates that can be used to organize data and document decisions.


Lead Public Education (PE)

Community water systems and nontransient noncommunity water systems that exceed the lead action level in their 90th percentile value are required to deliver lead PE materials.

PE Material Content

Delivery Method

  • System must submit copes of PE materials to DEP prior to delivery.
  • CWSs: deliver materials to bill-paying customers and post lead information on water bills, work in concert with local health agencies to reach "at-risk" populations (children, pregnant women), deliver to other organizations serving "at-risk" populations, provide press releases, include new outreach activities from §109.1104(a)(2)(i)(H), and post PE materials to website if system serves > 100,000 people.
  • NTNCWSs: Posting and distribution to all customers (can be electronic).

Timing

  • Within 60 days after the end of the monitoring period in which Pb AL was exceeded if not already delivering PE.
  • Repeat annual except: quarterly water bill inserts, press releases twice a year and continuous web posting.
  • Discontinue whenever Pb AL is met; but, must resume PE program if subsequent Pb AL is exceeded.

Simultaneous Compliance

AWWA "Managing Change and Unintended Consequences: Lead and Copper Rule Corrosion Control Treatment" Copyright 2005
This document provides valuable resources and detailed explanations on how water quality changes may impact lead corrosion. NOTE: Systems are required to notify DEP prior to treatment changes or source water changes. This document is under revision to incorporate that notification requirement.

Microbial and Disinfection Byproduct Rules Simultaneous Compliance Guidance Manual (PDF)
This manual describes many of the potential conflicts that may arise as systems comply with the rules currently being developed by the U.S. Environmental Protection Agency (EPA), known collectively as the Microbial and Disinfection Byproduct (M-DBP) cluster of rules.

Chapter 4 "SIMULTANEOUS COMPLIANCE ISSUES BETWEEN THE STAGE 1 DBPR, THE IESWTR, AND LEAD AND COPPER RULE" within this manual identifies conflicts between the Stage 1 DBPR, IESWTR, and the LCR can occur when the chemical stability of drinking water is affected. Lead and copper are released into drinking water by corrosion, specific chemical measures such as pH and alkalinity adjustment and the addition of corrosion inhibitors are employed. Certain actions that may be necessary for PWSs to comply with the Stage 1 DBPR, such as enhanced coagulation, can upset the established operating chemistry in a system by lowering the pH. Similarly, certain actions that may be necessary for PWSs to comply with the IESWTR, such as removing additional turbidity, can be affected by the addition of chemicals that inhibit corrosion.

This chapter briefly discusses the LCR and presents several potential conflicts between the Stage 1 DBPR, the IESWTR, and the LCR. It includes discussion of the following topics:
  • pH impacts
  • Turbidity issues
  • Microbial re-growth issues
  • Enhanced coagulation issues
  • Disinfection strategy issues

Regulations and Guidance

Subchapter K of Chapter 109

  • This subchapter establishes treatment technique requirements that include requirements for corrosion control treatment, lead service line replacement and public education. These requirements are triggered, in some cases, by samples collected at consumers' taps which exceed a lead or copper action level.
  • This subchapter applies to community water systems and nontransient noncommunity water systems. For purposes of this subchapter, the systems are classified as either large, medium or small, based on the population served by the system. A large water system serves more than 50,000 persons. A medium water system serves more than 3,300 and fewer than or equal to 50,000 persons. A small water system serves 3,300 or fewer persons.
  • A community or nontransient noncommunity water system which is a consecutive water system shall comply with this subchapter regardless of the compliance status of any public water system from which finished water is obtained. Each interconnection with a public water system from which finished water is obtained is considered source water for the receiving public water system and is subject to the monitoring, corrosion control treatment and source water treatment requirements under this subchapter.

DEP has created a Lead and Copper Rule Short-term Revisions (LCRSTR) (PDF) summary document that describes each revision and includes the Chapter 109 page number of the online Chapter 109 version (PDF). These revisions were published in the PA Bulletin on December 18, 2010 and are now incorporated into Chapter 109.