Skip to agency navigation
Skip to main content

Official website

of the Commonwealth of Pennsylvania

    The .gov means it's official.

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    The Enterprise Case Management (ECM) implementation timeline spans multiple years. A new release schedule has been developed as stakeholders continue to work together, making timely strategic decisions about each subsystem within its phase(s).

    The following provides areas of completion, any anticipated phases, and an estimate for release among those remaining subsystems and offices. 

    Phase 1: Release 1 — Hearings and Appeals (H&A):

    • Hearings and Appeals Worker Portal – LIVE as of September 2024
    • Hearings and Appeals Provider and Citizen Portals – Further details regarding the Provider and Citizen Portals timeline will be added as they become available.

    Phase 1: Release 2 — Home and Community-Based Services Subsystem (HCBSS):

    • Release planning is underway. Additional details will be added as they become available.
      • 2a: Office of Child Development and Early Learning (OCDEL)
      • 2b: Office of Mental Health and Substance Abuse Services (OMHSAS)
      • 2c: Office of Developmental Programs (ODP) and Office of Long-Term Living (OLTL)

    Phase 2: Child Welfare Case Management (CW CM):

    • Further details regarding the CW CM timeline will be added as they become available.