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    Enterprise Case Management

    Child Welfare Case Management Subsystem

    UPDATES:

    One ECM initiative is to provide a statewide child welfare case management system that will replace the Child Welfare Information Solution (CWIS) and the five county-level case management systems currently used in Pennsylvania.

    The CW CM solution will enable:

    • Flexibility in supporting county nuances and responsiveness to the diversity of counties, when necessary.
    • Identification and incorporation of child welfare best practices.
    • Implementation of support and coordination across the Commonwealth and counties.

    This new platform will be a comprehensive, integrated child welfare system that: Improves outcomes for our children and families.

    • Provides a statewide view of the child.
    • Supports improved collaboration and partnerships.
    • Enhances decision making and program improvements.
    • Provides a tool for child welfare professionals that is viewed as indispensable to their practice.
    • Responds to diverse county operations through flexible configuration.

    The ECM platform will help meet these CW CM specific goals.

    GOAL

    OUTCOMES

    Improved Child Safety and Well-Being

    • Provides for real-time child and family specific information, financial data, and aggregate program information accessible at the state and county levels to track results efficiently and effectively.
    • Provides transparency across data and a complete view of the child and family.
    • Ensures the system can accommodate different child welfare practices across the Commonwealth.

    Effective Case Management Tool

    • Supports user needs, is end-user friendly, and is easily and readily adjustable to the user’s daily routine.
    • Reduces technical and data blockers to support child welfare outcomes.
    • Provides workers with the tools needed to support and streamline their day-to-day operations.

    Increased Cost Savings

    • Cost savings are realized across system maintenance, operations, and implementation activities.
    • Limits additional cost of additional development.

    Federal and Local Regulation Compliance

    • Enables the Commonwealth and counties to meet federal reporting requirements more effectively, efficiently, and economically and to obtain Comprehensive Child Welfare Information System (CCWIS) funding, where appropriate.
    • Allows the counties to produce reports needed at the local level.

    Improved Data Quality and Accessibility

    • Improves the accuracy and timeliness of data to evaluate child welfare program performance and outcomes and improves the tracking and auditing of the use of state and federal funds.
    • Decreases manual data collection.
    • Standardizes data inputs across the system.
    • Meets individual county and state requirements for reporting.
    • Provides counties with access to their own data for reporting needs.

     

    Better Performance Measurement and Outcomes

    • Improves data analytics, generates greater insight from the data, and reduces the level of duplication of information technology (IT) management across 67 counties.
    • Provides scalable and measurable data to support performance measurement and positive outcomes for children and families.