The Enterprise Case Management (ECM) implementation timeline spans multiple years. A new release schedule has been developed as stakeholders continue to work together, making timely strategic decisions about each subsystem within its phase(s).

The following provides areas of completion, any anticipated phases, and an estimate for release among those remaining subsystems and offices. 

Phase 1: Release 1 Hearings and Appeals:

  • Hearings and Appeals (H&A) Worker Portal – LIVE as of September 2024
  • Hearings and Appeals Provider and Citizen Portals – Further details regarding the Provider and Citizen Portals timeline will be added as they become available.

Phase 1: Release 2 HCBSS:

  • 2a: OCDEL (Early 2027)
  • 2b: OMHSAS (Fall 2027)
  • 2c: ODP and OLTL (Early 2029)

Phase 1: Release 3 Office of Long-Term Living (OLTL) IEB:

  • OLTL IEB – TBD

Phase 2: Child Welfare Case Management (CW CM):

  • Further details regarding the CW CM timeline will be added as they become available.