About Us

Strategic Plan

Plan Elements

Purpose

Funding programs and services to benefit all Pennsylvanians.

Vision

To be an innovative, customer-focused, and employee-centered agency.

Mission

To fairly, efficiently, and accurately administer Pennsylvania tax and Lottery programs.

Values

The department’s core beliefs and guiding principles, providing insight in how we shape our culture and decision-making.

Foundational Key Goals

  • Customer Satisfaction
  • Effective Tax and Lottery Administration
  • Engaged and Supported Workforce
  • Operational Excellence