About Us

Strategic Plan

“Our Strategic Plan ensures we’re all moving in the same direction, with a clear sense of purpose. When we use it to guide our everyday work, it helps us stay focused on what matters most – and stay true to our values.” -- Pat Browne, Secretary of Revenue

Photo: Pat Browne, Secretary of Revenue Photo: Pat Browne

Plan Elements

Purpose

Funding programs and services to benefit all Pennsylvanians.

Vision

To be an innovative, customer-focused, and employee-centered agency.

Mission

To fairly, efficiently, and accurately administer Pennsylvania tax and Lottery programs.

Values

The department’s core beliefs and guiding principles, providing insight in how we shape our culture and decision-making.

Foundational Key Goals

  • Customer Satisfaction
  • Effective Tax and Lottery Administration
  • Engaged and Supported Workforce
  • Operational Excellence