Using the UC System

The system is easy-to-use and designed to simplify and speed up the claims process. Claimants have access to more information and self-serve options that reduce the need to contact the UC customer service center. 

Individuals

The UC system allows claimants to apply and manage UC benefits anytime, anywhere.

Self-Services available include:

  • Filing or Reopening a Claim
  • Checking Claim Status
  • Viewing Benefit Payments
  • Filing a Benefit Appeal
  • Managing Personal & Payment information
  • Obtaining Federal Tax Documents

Employers

The UC system provides employers a helpful online tool to manage UC benefit requests and account information.

Self-Services available include:

  • Responding to Requests, Fact-finding inquiries, and Trade Readjustment Allowances.
  • Viewing Determinations
  • Filing Benefit Appeals
  • Reviewing & Managing Charges
  • SIDES E-Responses Portal
  • Shared-Work Plan Management
  • Mass Layoffs Reporting
  • Third-Party Administrators
  • Designating POA to a Third-Party Administrator

Third-Party Administrators

The UC System also offers TPA's the opportunity to manage UC benefit requests and account information on behalf of their clients. Self-Services available will vary depending on the TPA/Employer relationship.

  • Responding to Requests, Fact-finding inquiries, and Trade Readjustment Allowances.
  • Viewing Determinations
  • Filing Benefit Appeals
  • Reviewing & Managing Charges
  • SIDES E-Responses Portal

Other UC Resources

Find answers to some of the most frequently-asked questions by claimants.

Search unemployment claim eligibility issues.