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    Using the UC System

    The system is easy-to-use and designed to simplify and speed up the claims process. Claimants have access to more information and self-serve options that reduce the need to contact the UC customer service center. 

    Visit the UC Benefits System
    UC Live Chat

    Individuals

    The UC system allows claimants to apply and manage UC benefits anytime, anywhere.

    Self-Services available include:

    • Filing or Reopening a Claim
    • Checking Claim Status
    • Viewing Benefit Payments
    • Filing a Benefit Appeal
    • Managing Personal & Payment information
    • Obtaining Federal Tax Documents

    Employers

    The UC system provides employers a helpful online tool to manage UC benefit requests and account information.

    Self-Services available include:

    • Responding to Requests, Fact-finding inquiries, and Trade Readjustment Allowances.
    • Viewing Determinations
    • Filing Benefit Appeals
    • Reviewing & Managing Charges
    • SIDES E-Responses Portal
    • Shared-Work Plan Management
    • Mass Layoffs Reporting
    • Third-Party Administrators
    • Designating POA to a Third-Party Administrator

    Third-Party Administrators

    The UC System also offers TPA's the opportunity to manage UC benefit requests and account information on behalf of their clients. Self-Services available will vary depending on the TPA/Employer relationship.

    • Responding to Requests, Fact-finding inquiries, and Trade Readjustment Allowances.
    • Viewing Determinations
    • Filing Benefit Appeals
    • Reviewing & Managing Charges
    • SIDES E-Responses Portal

    Other UC Resources

    Find answers to some of the most frequently-asked questions by claimants.

    Claimant FAQs

    Search unemployment claim eligibility issues.

    UC Issue Code Lookup Tool