ICYMI: Department of Aging Unveils New Tool for Screening In-Home Care Workers to Increase Hiring Transparency and Protect Older Adults

Harrisburg, PA – In its ongoing work under Secretary Jason Kavulich to increase transparency and accountability in better protecting older adults, the Pennsylvania Department of Aging recently announced a web-based platform called C-Screen that directly screens, verifies, and rates the hiring practices of in-home care provider agencies that contract with Pennsylvania’s aging network.

Currently, Pennsylvania’s 52 Area Agencies on Aging (AAAs) are in the process of piloting the new tool. Through this partnership, the local aging agencies will also have the option to publicly share provider ratings on C-Screen. This added transparency is designed to build trust in in-home care services, empower families and their loved ones to make informed decisions, and help safeguard older adults from abuse, neglect, and fraud. 

C-Screen will allow the AAAs to request, review and track screening data and support decisions related to provider contacting and monitoring. It also creates a consistent structure for ongoing quality assurance. There are currently 16 local aging agencies using C-Screen including Lehigh, which now requires a verified C-Screen rating for all new provider contacts.   

Check out what Pennsylvanians are watching and reading about on C-Screen:

WFMZ: 'Scoring system': Lehigh County seniors to benefit from new in-home care rating program

WFMZ (In Spanish): El condado Lehigh implementa programa piloto para mejorar la seguridad y calidad en la atención domiciliaria de adultos mayores

WPXI: Pennsylvania Department of Aging piloting new tool to help families screen in-home care workers

Explore Jefferson: Department of Aging Announces New Tool to Screen In-Home Care Workers

My Chesco: Pennsylvania Launches C-Screen to Bring New Transparency to In-Home Care

Gettysburg Connection: PA launches new screening tool to protect older adults receiving in-home care

Pennwatch: New Tool to Screen In-Home Care Workers to Increase Hiring Transparency and Protect Older Adults

Central Penn Business Journal: Pennsylvania launches C-Screen elder care screening tool

Lehigh Valley Business: Pennsylvania launches C-Screen elder care screening tool

Department of Aging Media Contacts

Karen Gray

Communications Director Department of Aging
Department of Aging Media

Jack Eilber

Deputy Communications Director Department of Aging
Department of Aging Media