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of the Commonwealth of Pennsylvania

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    Using the UC System

    The system is easy-to-use and designed to simplify and speed up the claims process. Claimants have access to more information and self-serve options that reduce the need to contact the UC customer service center. 

    Visit the UC Benefits System
    UC Live Chat

    Individuals

    The UC system allows claimants to apply and manage UC benefits anytime, anywhere.

    Self-Services available include:

    • Filing or Reopening a Claim
    • Checking Claim Status
    • Viewing Benefit Payments
    • Filing a Benefit Appeal
    • Managing Personal & Payment information
    • Obtaining Federal Tax Documents
    Department of Revenue

    Check Your Eligibility for the new Working Pennsylvanians Tax Credit

    As a Pennsylvanian who receives benefits from health and human services programs, you may also be eligible for Pennsylvania’s Working Pennsylvanians Tax Credit. This new, state-level refundable tax credit is for eligible working Pennsylvanians who file their taxes this tax season. Modeled after the federal Earned Income Tax Credit (EITC), the WPTC can deliver a maximum of $805 to qualifying workers. Thanks to the efforts of Governor Josh Shapiro, those who receive the federal EITC will automatically receive the Working Pennsylvanians Tax Credit if they file both their federal and state tax returns online at the same time.

    • The easiest way to claim the credit is to file your federal and state tax returns online at the same time.
    • The Department of Revenue must receive a copy of your federal Form 1040 to calculate your credit automatically.
    • This is a refundable tax credit, meaning you can receive it even if you don’t owe Pennsylvania income tax.
    How to Claim the Working Pennsylvanians Tax Credit

    Employers

    The UC system provides employers a helpful online tool to manage UC benefit requests and account information.

    Self-Services available include:

    • Responding to Requests, Fact-finding inquiries, and Trade Readjustment Allowances.
    • Viewing Determinations
    • Filing Benefit Appeals
    • Reviewing & Managing Charges
    • SIDES E-Responses Portal
    • Shared-Work Plan Management
    • Mass Layoffs Reporting
    • Third-Party Administrators
    • Designating POA to a Third-Party Administrator

    Third-Party Administrators

    The UC System also offers TPA's the opportunity to manage UC benefit requests and account information on behalf of their clients. Self-Services available will vary depending on the TPA/Employer relationship.

    • Responding to Requests, Fact-finding inquiries, and Trade Readjustment Allowances.
    • Viewing Determinations
    • Filing Benefit Appeals
    • Reviewing & Managing Charges
    • SIDES E-Responses Portal

    Other UC Resources

    Find answers to some of the most frequently-asked questions by claimants.

    Claimant FAQs

    Search unemployment claim eligibility issues.

    UC Issue Code Lookup Tool