You must have an account to submit projects and resources in PA-SHARE. The general public uses a Keystone Login, while Commonwealth employees and contractors use their Commonwealth of Pennsylvania (CWOPA) credentials.
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About Keystone Login
The Commonwealth introduced Keystone Login in December 2019 as the universal replacement for the former Keystone ID and PALogin systems. It’s a single, secure user account management system for doing online business with Commonwealth agencies.
Keystone Login is the authentication platform for PA-SHARE.
Creating a Keystone Login account
You may have already created a Keystone Login account for other business with the Commonwealth, such as renewing your vehicle registration. If so, skip to the instructions for signing in to PA-SHARE.
To make an account, go to the PA-SHARE homepage and use the following instructions.
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On the PA-SHARE homepage, select “Register for an account.”
This will open a pop-up in your browser.
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Complete the online form to register your account.
The form is divided into four sections.
Account information
You must provide your first and last names, create a username, enter your email, and enter your date of birth.
Password
You must create a password for use with Keystone Login and PA-SHARE.
Questions and answers
You will select three security questions and enter answers for your account. This is a security measure that will help you access your account if you forget your password.
Title, address, and phone
You must provide your address and phone number to complete your Keystone Login and PA-SHARE accounts. Optionally, you may also provide your job or position title.
Up-to-date contact information is essential for the smooth operation of PA-SHARE.
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Select “Register” to complete the process.
An alert will notify you if any of your information is missing or incorrect.
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Use your new account to sign into PA-SHARE.
Once you’ve successfully registered, a new window will open in your browser. It will let you know that you can now sign-in to PA-SHARE.
Close this window and click the "Sign In" button on the PA-SHARE homepage.
Signing into PA-SHARE
If you already have a Keystone Login, you can go to the PA-SHARE homepage and log in directly.
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On the PA-SHARE homepage, select the "Sign In" button.
This will open a pop-up in your browser. You must review and accept the PA-SHARE disclaimer to continue.
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Review the instructions on using the ESRI portal.
This screen provides a preview of the login options on the ESRI portal. Click the “Login” button to proceed.
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In the next window, click the blue PA-SHARE login button.
Do not use the ArcGIS login section.
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Choose the account that you’d like to log in with.
If you’re signing in with your Keystone Login, choose the "Commonwealth of Pennsylvania – Citizen Login" option. Then, enter your Keystone Login username and password.
If you’re signing in with your CWOPA credentials, choose the "CWOPA users click here" option. Then, enter your pa.gov email address and CWOPA password.
Account management and troubleshooting
Managing your account
If you need to update your information or change your password, you can manage your account on the Keystone Login site.
After logging in, click on "Edit Account" and answer the three security questions. You’ll then be able to apply any account updates.
Multiple accounts
If you’ve successfully signed into PA-SHARE in the past and you have multiple Keystone Login accounts, make sure you are signing in to PA-SHARE with the Keystone username and password associated with the email address used in PA-SHARE.
Keystone Login allows you to create multiple accounts, but you can only use an email address once. The email address in your Keystone Login account must be the same as the one you used to sign in to PA-SHARE previously.
Pop-up blockers
PA-SHARE users will see an ESRI Enterprise pop up for the sign-in process. If you’re having trouble logging in, try disabling your pop-up blocker and signing in again.
If you are unable to disable the blocker or are still having issues, try logging into PA-SHARE using the Incognito mode of Chrome or the InPrivate window of Edge. This will ensure there are no hidden stored credentials.
400 errors
You may encounter an error (400) message when signing into PA-SHARE. This may occur for two reasons:
The username for your Keystone Login account includes special characters (for example, @, !, $) or is the same as your email address. PA-SHARE does not allow this. Email our support team at pashare@pa.gov for assistance.
Your Keystone Login account does not have an email address associated with it. To fix this: go to the Keystone Login site and enter your Keystone Login username and password. If you've forgotten your username or password, you can retrieve it by clicking on the links at the bottom of the Keystone Login page. Once signed in, click "Edit Account", correctly answer three security questions, and then add your email address or make any other changes. Save the changes. Go to the PA-SHARE home page and click the "Sign In" button.
If you have trouble with your Keystone Login account, the Keystone Login site has helpful information. You can reach their help desk by phone at 877-328-0995 or by email KeystoneLoginSupport@randstadusa.com.
