The Pennsylvania Human Relations Commission (PHRC) held its monthly Commission meeting on Monday, September 28, 2026. During the meeting, the PHRC reviewed its August 2026 investigative efforts.
“Month after month, the PHRC staff approach every case with diligence and integrity, ensuring that people across the Commonwealth receive the just and equitable treatment they deserve,” said PHRC Interim Chair Curtis Jones, Jr. “The PHRC’s August investigative work reflects the staff’s unwavering commitment to accountability, fairness, and service to Pennsylvanians.”
In August 2026, the PHRC oversaw 30 settlements totaling $476,349 in monetary relief, along with additional non‑monetary outcomes such as training and reasonable accommodations.
The PHRC also:
- docketed 157 cases.
- Commercial Property: 0
- Education: 6
- Employment:117
- Housing: 22
- Public Accommodation: 12
- closed 128 cases.
- Settled after probable cause finding: 1
- Settled before probable cause finding:11
- Administrative closure: 46
- No probable cause: 70
“Behind each statistic is a person, family, or community seeking fairness,” said PHRC Interim Executive Director Amber J.E. Harris. “These numbers demonstrate the real impact civil rights enforcement has on people’s daily lives. Our investigative teams continue to work diligently to move cases forward while maintaining the thoroughness and care that every complainant deserves.”
One notable successful conciliation:
- The complainant has a trained service animal that assists with medical needs and daily tasks. When the complainant attempted to get service at a food service provider, the complainant was denied. Store staff gave inconsistent and incorrect reasons, claiming the dog wasn't allowed, didn't have a vest, barked and was not in control. Through investigation, store video confirmed none of this was true and the service animal stayed calm, quiet, and at the complainant's side the entire time. The PHRC conciliated the case for $3,000, and the respondent agreed to complete training and post mandatory posters.
“This case is a clear example of how careful fact‑finding and collaboration can correct a wrong and strengthen community trust,” said PHRC Interim Deputy Director of Regional Office Operations Heather Roth. “By verifying what actually happened and guiding all parties toward a fair resolution, we helped ensure the complainant’s rights were upheld, and future customers are treated appropriately.”
Additionally, 14 mediation closures were approved, resulting in $203,290 being awarded to complainants.
During the month of August, the PHRC provided 13 trainings on topics including bullying and harassment, cross-cultural, cross-generational humility, and fair housing.
The PHRC offers free and in-depth trainings on topics of civil rights and discrimination protections in Pennsylvania. Since January 2026, the PHRC has provided 117 trainings to 6,400 people. To learn more about the trainings offered, visit the PHRC website.
About the PHRC:
The Pennsylvania Human Relations Commission enforces state laws that prohibit discrimination and promote equal opportunity for all people. The PHRC investigates complaints of discrimination in employment, housing, education, and public accommodations. Anyone who has experienced discrimination is urged to file a complaint by calling 717-787-4410. Information and resources are also available on the PHRC website. Follow the PHRC on X, Facebook, Instagram, LinkedIn, and YouTube.