Office of Administration (OA)

Language Access Management Program

Supports state agencies to deliver high quality language access services to Pennsylvanians by building and sharing capacity, tools, and best practices

Pennsylvania government works best when everyone can get important information from Commonwealth agencies in a language they understand. The Language Access Management Program (LAMP) empowers state agencies to deliver high quality language access services to Pennsylvanians by building and sharing capacity, tools, and best practices.

Why it matters

LAMP helps:

  • Connect people to critical information on public safety and vital government services
  • Support small businesses and entrepreneurs by making it easier for them to get government information and services they need
  • Build stronger communities by making government information accessible to all

What we do

LAMP helps state agencies make sure Pennsylvanians can:

  • Get key information in multiple languages
  • Find translated materials in their communities and on state websites
  • Receive effective services from staff trained to work with high-quality, professional language services

How we’re taking action

We are:

  • Supporting Commonwealth service providers in offering access to language resources to translate materials like brochures, flyers, and website content
  • Training staff across agencies

Provide Language Services

Are you a Language Services Provider? Learn how to enroll as a vendor for Pennsylvania.

Apply to provide language services

Language Services for Municipal Government and Non-Profits

Are you a local government entity hoping to provide language services? You may be eligible for our cooperative purchasing program, COSTARS.

Learn more about COSTARS

Find Translated Materials

Browse translated materials by topic:

Caregiver Videos (Chinese, Spanish)

Resource Guides (Chinese, Spanish)

Download map (Spanish)

View Translated Plans (Korean, Nepali, Russian, Spanish, Swahili, Vietnamese)

Apply for victims’ compensation (Chinese, German, Korean, Nepali, Portuguese, Russian, Spanish, Turkish, Ukrainian, Vietnamese)

 

Get Tax Information (Spanish)

Property Tax/Rent Rebate Tips (Arabic, Chinese, Korean, Spanish, Vietnamese)

Get Unemployment Information (Arabic, Chinese, Cambodian, English, French, Spanish, Vietnamese)

 

Share your thoughts

Share your thoughts about language access in government, including ideas for increasing language access, using this form.