Booking Basics
All flights, hotels, trains, and rental cars booked in conjunction with flights must be reserved online using SAP Concur. For those without access or if requesting payment for a hotel on your Agency Lodging Card (ALC), contact the travel management company directly.
All hotel reservations within Pennsylvania must be booked at a Preferred hotel if one is available and within a reasonable distance, including conference travel.
When traveling out-of-state, Commonwealth travelers must choose a state government rate, unspecified government rate, or lower rate, including conference travel. The Maximum Allowable Lodging Rate for the destination can be found on the U.S. General Services Administration website.
International maximum per night lodging rates can be found on the U.S. State Department website. All international flights must be pre-approved through the Governor’s COSTA system.
Car rentals not associated with a flight must be done through the contracted car rental company through the Ground Travel Worksheet.
Amtrak reservations must be made in SAP Concur. Once purchased all changes and cancellations must be made directly with Amtrak through their phone, website, or app.
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