Office of Administration (OA)

Information Technology

Provides technology services that support Commonwealth employees and enable agencies to fulfill their missions through innovation, collaboration, and cost-effective service delivery.

Resources for Commonwealth users

IT Help Desk Contact Information

Call or submit a ticket for assistance from your IT help desk.

Contact IT

IT Central Tech Help

Find guides, videos, and other resources for commonly used IT products and services.

Visit IT Central

Office 365

Access OneDrive, Outlook, and other Microsoft products and services from anywhere online.

Learn more

Webmail / Outlook Web Access

Online access to Outlook only.

Learn more

CUPSS

Password reset with Commonwealth User Provisioning Self Service (CUPSS).

Reset a password

Learn more about OIT

OA-Information Technology (OIT) ensures seamless and secure IT operations across the Commonwealth, overseeing investments, performance, and policies for all IT systems in agencies under the Governor’s jurisdiction. We are committed to customer service and delivering results through innovation and collaboration.