Help and Resources for Vendors
Payments that are Stale Dated, Mutilated, or Made Out to Wrong Payee
Check payments that are stale dated, mutilated, or not made out to the correct payee should be addressed with the issuing Commonwealth agency to obtain a replacement check. If you are uncertain who the paying agency is, please contact the Payable Services Center call center via telephone or email:
Call toll free: 877-435-7363 Monday through Friday, 8:00AM to 4:30PM EST (except state holidays)
With any questions you may have.