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Official website

of the Commonwealth of Pennsylvania

    The .gov means it's official.

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    File a Consumer Complaint

    If you believe you've experienced unfair treatment as a consumer, we're here to help you take the next step.

    File an insurance complaint

    Learn more about filing an insurance or annuity related complaint.

    Insurance complaints

    File a financial service complaint

    Learn more about filing a complaint regarding a bank, mortgage lender, payday lender or other financial service.

    Financial complaints

    File a complaint about...

    Student Loans

    Learn about filing a complaint regarding student loans or grants administrated by PHEAA.

    Learn more about filing a complaint with PHEAA (Opens in a New Tab)

    Public Utilities

    Learn about filing a complaint regarding a PUC-regulated utility company.

    Learn more about filing a complaint with PUC (Opens in a New Tab)

    Health Insurance Denials

    If your health plan has denied a service, treatment, or item, you may be eligible to request a review.

    Learn more about filing a request for a health insurance denial review

    Licensed Professionals

    Learn about filing a complaint regarding a licensed professional in Pennsylvania.

    Learn more about filing a complaint against a licensed professional

    Need more help?

    The most efficient way to submit a consumer complaint is through the online portals. If you can't find what you're looking for, you can email consumer@pa.gov for assistance.