A small business on Ephrata's Main Street

Highlights and Accomplishments

The OSBA has been intentional in its strategies, delivering measurable outcomes and notable successes achieved. The OSBA engages in major rate, merger, and acquisition cases including non-rate proceedings that have impacted small commercial and industrial consumers.

  • During fiscal year 2023-2024 the OSBA actively participated in approximately 215 cases.
    • 40 Base Rate Filings
    • 40 Electric Filings
    • 33 Telephone and Broadband Filings
    • 27 Water, Wastewaters, and Stormwater Filings
    • 26 Section 1307(f) Filings
    • 11 Gas Filing
    • 9 DSP Filings
    • 7 Sections 1329 Filings
    • 3 Merger Filings
    • 3 Non-Certified Filings
    • 1 Commonwealth Court of Pennsylvania Appeal Case
  • The OSBA has participated in numerous proceeds across Pennsylvania Utilities.
    • 92 Telephonic and In Person Hearings
    • 66 Public Input Hearings
    • 49 Prehearing and Status Conferences
    • 26 Initial, Evidentiary, and Post Hearings
    • 6 Mediations
  • We reached a transformative settlement with Pennsylvania American Water Company, establishing the first-ever formal commercial customer payment arrangement. across its entire Pennsylvania service territory. This initiative provides much needed financial relief for small businesses struggling with rising utility costs, offering a structured way to manage payments and avoid disruptions.
  • In fiscal year 2023-2024, the OSBA has served 1.1 million small businesses across the Commonwealth by saving them over $14.5 million dollars in utility rate savings.