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Official Website

of the Commonwealth of Pennsylvania

    The .gov means its official.

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 
    Pennsylvania Insurance Department

    File a Complaint with Your Insurance Company, Agent, Broker, or Public Adjuster

    Whether you want to file a complaint or have a general insurance-related question you can get help by using our Pennsylvania Consumer Services Online Portal (CSO).

    Visit the CSO Portal

    File a Complaint, Get Help, or Answers to Questions

    One of our most important jobs is to help consumers understand their options for dealing with insurance-related matters and ensure the fair treatment of all parties in insurance transactions.  We're here to help you!

    File a Complaint or Ask a Question

    Visit the CSO portal to get started.

    Get Help Using the CSO Portal

    View the CSO Portal Frequently Asked Questions

    Contact Us By Phone

    Call 1-877-881-6388

    Visit the Consumer Help Center

    Find information about consumer protection laws, research insurance agents and companies, or learn more about different types of coverage.

    Get started