Overview
When an incident occurs, all parties should document:
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Time and date
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Location
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What happened
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Damage extent
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Police notification and response
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Photos of damage and scene
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For Commonwealth vehicles, include the driver's name, license plate, and unit number
To file a claim for damages, report the incident immediately to the responsible Commonwealth agency. Then, submit the incident online via the Origami Risk portal. FARM will review it and provide an update via email.
Claimants have six months from the incident date to file a claim against the Commonwealth.