Department of Labor and Industry

Appeal an Unemployment Compensation Decision (Claimants)

If you are determined ineligible for unemployment compensation benefits, you have the right to appeal within 21 days of receiving your determination.

Overview

Fixing Missing Wages (Wage Protest)

If your unemployment claim is missing wages or an employer, you can file a wage protest.

A wage protest:

  • Lets you correct missing wages or errors in your financial determination
  • Does not require a hearing
  • Is reviewed by the agency
  • Must be filed within 21 days of the date on your determination notice 

Your Right to Appeal

  • You have a legal right to appeal any unemployment decision
  • Both claimants and employers can appeal
  • You will be scheduled for a hearing
  • You can:
    • Represent yourself, or
    • Hire an attorney, or
    • Ask another person to represent you.
  • Free legal help may be available to claimants through legal aid, bar associations, or law schools

The 3 Levels of UC benefits eligibility appeals

1. Service Center Determination

  • Appeal to a UC Referee
  • Deadline: 21 days from the decision date

2. Referee Decision

  • Appeal to the UC Board of Review
  • Deadline: 21 days from the decision date

3. Board Decision

  • Appeal to the Commonwealth Court
  • Deadline: 30 days from the mailing date

Contact the Office of Unemployment Compensation

Call us

UC staff are available Monday–Friday between 8 a.m. and 4 p.m. Call us at 888-313-7284.

888-313-7284

Email us 

You can contact us by email anytime.

uchelp@pa.gov

Contact us by live chat 

You can chat online with UC representatives on weekdays from 8 a.m. to 4 p.m. 

Chat with a UC rep

Accessible contact options

For American Sign Language (ASL) applicants, videophone service is available every Wednesday from noon to 4 p.m. and Fridays from noon to 4 p.m. Call 717-704-8474. For individuals with hearing or speech difficulties, use a TTY device to text 888-334-4046.

717-704-8474

Text us using a TTY Device

888-334-4046