Responding to COVID-19 in Pennsylvania

Responding to COVID-19 in Pennsylvania

Last updated 2:45 p.m., August 6, 2020

The 2019 novel coronavirus (COVID-19) is a new virus that causes respiratory illness in people and can spread from person-to-person. This virus was first identified during an investigation into an outbreak in Wuhan, China.

All Pennsylvanians have an important role to play in stopping the spread of COVID-19 and saving lives. Here are resources to help individuals, families, and businesses do their part.

Keep checking back. This guide will be kept up to date as resources and information change.

You can find up-to-date information about cases in Pennsylvania at on.pa.gov/coronavirus.

Popular Resources

COVID-19 Dashboard

Check out the Pennsylvania COVID-19 Dashboard to see up-to-date data on case counts and demographics, hospital preparedness, and testing.

​Having trouble viewing the dashboard? View the full screen version.

What Phase Is My County in?

As of July 3, all counties are in the green phase of reopening.

The green phase eases most restrictions with the continued suspension of the stay at home and business closure orders to allow the economy to strategically reopen while continuing to prioritize public health.

While this phase will facilitate a return to a “new normal,” it will be equally important to continue to monitor public health indicators and adjust orders and restrictions as necessary to ensure the spread of disease remains at a minimum.

Green Phase
Work & Congregate Setting Restrictions
  • Telework Must Continue Where Feasible
  • Businesses with In-Person Operations Must Follow Updated Business and Building Safety Requirements
  • All Businesses Operating at 50% Occupancy in the Yellow Phase May Increase to 75% Occupancy, Except Where Noted for Bars and Restaurants
  • Masks Are Required in Businesses
  • Child Care May Open Complying with Guidance
  • Congregate Care Restrictions in Place
  • Prison and Hospital Restrictions Determined by Individual Facilities
  • Schools Subject to CDC and Commonwealth Guidance
Social Restrictions
  • Indoor Gatherings of More Than 25 Prohibited; Outdoor Gatherings of More Than 250 Prohibited
  • Masks Are Required in all Public Spaces
  • Restaurants and Bars Open at 25% Capacity for Indoor Dining
  • On-premises Alcohol Consumption Prohibited Unless Part of a Meal; Cocktails-to-go and Carryout Beverages are Allowed
  • Personal Care Services (including hair salons and barbershops) Open at 50% Occupancy and by Appointment Only
  • Indoor Recreation and Health and Wellness Facilities (such as gyms and spas) Open at 50% Occupancy with Appointments Strongly Encouraged; Fitness Facilities Are Directed to Prioritize Outdoor Fitness Activities
  • All Entertainment (such as casinos, theaters, and shopping malls) Open at 50% Occupancy
  • Construction Activity May Return to Full Capacity with Continued Implementation of Protocols
  • All businesses must follow CDC and DOH guidance for social distancing and cleaning
  • Monitor public health indicators, adjust orders and restrictions as necessary

See frequently asked questions about the latest COVID-19 restrictions, announced on July 15.

Local Guidelines

The Wolf Administration supports local officials who choose to maintain additional restrictions. The following counties are under additional local guidelines:

Process to Reopen Pennsylvania

Pennsylvania plans to proceed with returning to work cautiously. Broad reopenings or reopenings that are not structured around ongoing social distancing, universal masking, or other public health guidance would likely result in a spike of cases and new stay-at-home and closure orders.

Throughout this process, we will have guidance in place to support best public health practices. This guidance will reinforce and build on existing worker and building safety orders. It will also be able to adapt to the changing nature of the pandemic, as well as lessons learned from communities that return to work strategically.

Pennsylvania will utilize a three-phase matrix to determine when counties and/or regions are ready to begin easing some restrictions on work, congregate settings, and social interactions. See the full plan for reopening Pennsylvania.

Mask Up, PA

In Pennsylvania, masks must be worn whenever anyone leaves home.

Members of the public should wear homemade cloth or fabric masks and save surgical masks and N95 respirators for health care workers and first responders.

See the frequently asked questions on the Department of Health website for more information on masking in Pennsylvania.

Businesses

In Pennsylvania businesses, everyone must wear a mask. That includes workers and customers.

Looking for additional masking signage to display in your business? Here is a “No Mask, No Service” poster that is available for download.

Employers are required to provide masks to workers. To help with the sourcing of face masks and other PPE, we have a list of PPE manufacturers and suppliers in Pennsylvania.

FAQ for Businesses

Must my employees and customers continue to wear masks in the Green Phase of reopening?

Yes.

Regarding customers, the governor’s Green Phase order states, “require all customers to wear masks while on premises, and deny entry to individuals not wearing masks, unless the business is providing medication, medical supplies, or food, in which case the business must provide alternative methods of pick-up or delivery of such goods; however, individuals who cannot wear a mask due to a medical condition (including children under the age of 2 years per CDC guidance) may enter the premises and are not required to provide documentation of such medical condition.”

Regarding employees, the order states, “provide masks for employees to wear during their time at the business, and make it a mandatory requirement to wear masks while on the work site, except to the extent an employee is using break time to eat or drink, in accordance with the guidance from the Department of Health and the CDC. Employers may approve masks obtained or made by employees in accordance with Department of Health guidance.”

Does a disposable face shield suffice in lieu of a mask?

A disposable face shield would suffice in lieu of a mask. Employers may approve masks obtained or made by employees in accordance with guidance on homemade masks found on the Department of Health’s website.

If a customer refuses to wear a mask, must they be turned away/refused service?

Yes, except that if a business provides medication, medical supplies, or food, that business must offer another means for the customer to purchase goods if the customer is unable to wear a mask. Those means could include home delivery or contactless curbside pick-up.

Individuals who cannot wear a mask due to a medical condition (including children under the age of 2 years per CDC guidance) may enter the premises and are not required to provide documentation of such medical condition.

If the customer is refused service, and if the business is not able to provide a mask, the business should consider providing information on mask making, distributing “how to” flyers, or sharing information about where masks can be purchased. Additionally, businesses should advise the customer that masks are required; tell the customer that only those who cannot wear a mask due to a medical conditions may enter the premises without a mask; and advise the customer that almost any face covering would be acceptable. If a customer is belligerent or aggressive, there is no expectation that an employee should force a customer to comply or put themselves in a dangerous situation.

How do businesses avoid confrontation with customers who do not wear a mask?

Businesses should consider how they would deal with a customer who may attempt to enter the business without a shirt or shoes, and may wish to react similarly. Businesses should consider giving customers resources on how to make their own mask or provide a mask.

Read all business FAQs around masks.

Travel

If you have traveled, or plan to travel, to an area where there are high amounts of COVID-19 cases, it is recommended that you stay at home for 14 days upon return to Pennsylvania.

If you travel to the following states, it is recommended that you quarantine for 14 days upon return:

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Florida
  • Georgia
  • Idaho
  • Iowa
  • Kansas
  • Louisiana
  • Mississippi
  • Missouri
  • Nevada
  • North Carolina
  • Oklahoma
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Wyoming

Questions about travel and quarantine? Read the travel recommendations frequently asked questions.

For Individuals

Mental Health Resources

It’s normal to feel stress around COVID-19. The CDC suggests these tips to help you cope:

  • Take breaks from watching, reading, or listening to the news — including on social media. Hearing about the pandemic repeatedly can be upsetting.
  • Take care of your body:
    • Take deep breaths, stretch, and/or meditate
    • Try to eat healthy, well-balanced meals
    • Exercise regularly
    • Get plenty of sleep
    • Avoid alcohol and drugs
  • Make time to unwind with activities you enjoy.
  • Connect with others. Talk with people you trust about how you’re feeling.

Get Help

Reaching out for help is a sign of strength, not an indication of weakness. Here are just a few mental health resources available to Pennsylvanians:

  • Crisis Text Line: Text ‘PA’ to 741741 for help 24/7.
  • National Suicide Prevention Lifeline: If you or someone you care about is experiencing thoughts of suicide, please call the Lifeline at 800-273-8255. [Español: 888-628-9454.]
  • PA’s new support helpline: Our new support helpline, run by the Department of Human Services, is here to help. Call 855-284-2494 to speak with someone today.
  • Prevent Suicide PA: Learn the warning signs of suicide and how you can help, plus get other resources.
  • Disaster Distress Helpline: Experiencing emotional distress due to COVID-19? Call 1-800-985-5990 or text ‘TalkWithUs’ to 66746 to connect with a trained crisis counselor.
  • Get Help Now for substance use disorder: Recovery is not canceled. Reach out for support from the Department of Drug and Alcohol Programs by calling 1-800-662-4357, or use the online chat function.
  • Veterans Crisis Line: Are you a veteran in crisis or concerned about one? Connect with caring, qualified responders, many of whom are veterans themselves, by calling 1-800-273-8255 and pressing 1, or chat online.

Find a comprehensive list of COVID-19 mental health information and resources through Mental Health America.

Unemployment Compensation

If you are employed in Pennsylvania and are unable to work because of COVID-19, you may be eligible for Unemployment Compensation (UC) or Workers’ Compensation (WC) benefits.

The following changes to UC have been made to help Pennsylvanians during the COVID-19 pandemic:

  • The Waiting Week is suspended. Previously, claimants were not eligible for benefits during their first week of unemployment (the “waiting week”). This has been suspended; eligible claimants may receive benefits for the first week that they are unemployed.
  • Work Search and Work Registration requirements are temporarily waived for all UC claimants. Claimants are not required to prove they have applied or searched for a new job to maintain their UC benefits. Claimants are also not required to register with PACareerLink.gov.
  • People who exhaust their regular unemployment compensation (UC) and federal Pandemic Emergency Unemployment Compensation (PEUC) may now qualify for 13 additional weeks of payments through the state’s Unemployment Compensation Extended Benefits program.

In addition to regular state Unemployment Compensation (UC) benefits, which provide roughly half of an individual’s full-time weekly income up to $572 per week, the federal CARES Act expanded UC benefits through several new programs:

Other Financial Help

Credit Cards

If you have seen a reduction in pay due to COVID-19 and are struggling to make your credit card or loan payments, contact your lender right away.

Regulatory agencies have encouraged financial institutions to work with customers impacted by the coronavirus.

For guidance visit the Consumer Financial Protection Bureau or contact a credit counselor near you.

Mortgage or Rent

If you can’t cover your mortgage payment or rent, contact your lender or landlord immediately. Do not wait until you’re behind on payments.

Some lenders may work out an agreement with you to waive late fees, set up a repayment plan or offer loan forbearance.

Utilities

On March 6, 2020, Pennsylvania Public Utility Commission Chairman signed an emergency order prohibiting terminations by utilities that are under the PUC’s jurisdiction, including:

  • Electric
  • Natural Gas
  • Water
  • Wastewater
  • Telecommunication
  • Steam

This memorandum is in place for as long as Governor Tom Wolf’s Proclamation of Disaster is in effect.

If you are struggling to pay your utility bills, contact your service provider for possible emergency assistance programs.

Food Assistance

Pennsylvanians out of work and without pay or with significantly reduced hours as a result of COVID-19 are eligible to receive state and federally sourced foods from Pennsylvania’s food banks and pantries. Find a pantry near you, then give them a call to make arrangements.

There are many other food assistance resources available. You can see a comprehensive list on the Pennsylvania Department of Agriculture website.

More Resources

For Businesses

There are common things every business must do when reopening in-person locations. You play a critical role in protecting your workers, customers, suppliers, and the general public.

All businesses with in-person operations should follow the building and business safety guidelines issued by the PA Secretary of Health and Centers for Disease Control and Prevention (CDC).

These guidelines may change over time, so be sure to check back for updates. All federal, state, and local laws and regulations still apply.

COVID-19 Guidance for all Businesses

All businesses are required to review and comply with the COVID-19 Guidance for Businesses. This guide includes the basics our businesses and workers need to safely get back to work. As you reopen, you will need to follow all federal, state, and local laws and regulations.

You must also print, sign, and post the COVID-19 Safety Procedures for Businesses safety sign (updated 6/26/20) near all public entrances and in worker common areas. Signs should be easy to spot. Two sizes are available for download. You need to only hang one version of the sign, so use the size that works best for your printer.

One is for standard legal-sized paper (8.5×14 inches) and only uses one piece of paper.

The second option is for letter-sized paper (8.5×11 inches) and uses two pieces of paper.

Enforcement

State and local authorities are enforcing business and building safety orders for COVID-19. This includes:

  • Local officials and law enforcement
  • PA State Police
  • PA Department of Health
  • PA Department of Agriculture
  • PA Department of Labor and Industry
  • PA Liquor Control Board

These groups are authorized to enforce business closure orders and safety orders to the full extent of the law.

Reporting Health & Safety Violations

There are several options for reporting possible workplace health and safety violations related to COVID-19.

  1. Contact your local health department or a law enforcement agency.
  2. Use the PA Department of Health’s webform to submit a complaint.
  3. If in violation of OSHA guidance, file a complaint at OSHA.gov.

COVID-19 Guidance for Specific Industries

The following industry-specific COVID-19 guidance is currently available:

Resources and Loans

To help navigate through the potential financial impact the COVID-19 pandemic has had on Pennsylvania businesses, both the state and federal government are offering loans to help offset the revenue lost.

Check the Pennsylvania Department of Community and Economic Development website for the most up-to-date information on resources and loans for businesses.

More Resources

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