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Official Website

of the Commonwealth of Pennsylvania

    The .gov means its official.

    Local, state, and federal government websites often end in .gov. Commonwealth of Pennsylvania government websites and email systems use "pennsylvania.gov" or "pa.gov" at the end of the address. Before sharing sensitive or personal information, make sure you're on an official state website. 

    Important Notice

    • eVitals users, please contact your facility administrator for eVitals assistance.

    • Please use the published resources or contact the Stakeholder hotline, 800-323-9613, with case-level questions. Vital Records Public Offices are not equipped to assist with user account questions.

    Instructions for eVitals Facility Administrators
    Instructions for All Other eVitals Users

    For concerns or issues, please use the below links to send your request to the proper team. 

    Please be sure to include your facility name and Keystone Key ID (b- account or CWOPA). Please do not send multiple emails for the same issue!

    For FACILITY ADMINISTRATORS Only:

    We are holding Live Support Sessions through Train PA. Register for the appropriate session.

    For Users:

    If have log-in questions, contact your facility administrator.

    If you have case-level questions, refer to the user training guides in under the “Resources” tab in the reporting classes inon these Train PA courses:

    For the Stakeholder Hotline, call 800-323-9613. Due to the extremely high volume of calls, know that the wait times for the Stakeholder hotline are very long.