How & When to Respond
Every household can now respond to the 2020 Census online, by mail, or by phone. Responding to the census should take about 10 minutes. Taking a few minutes to respond to the 2020 Census now will minimize the need for a census worker to visit your home later this year.
Responding Online, by Phone, or by Mail
Responding to the U.S. Census has never been easier. It is safe, secure, and confidential whether you respond online, by mail, or by phone. Your census answers are anonymous, and your information and privacy are protected.
Questionnaires are available in a selection of languages online and by phone. The U.S. Census Bureau offers guides in 59 non-English languages, including American Sign Language, Braille, and large print. Visit the Language Support webpage to learn more.
This is the first time residents can respond to the census online, using a computer, phone, or tablet. If you respond using the online questionnaire, know that you cannot save your progress. You must complete the census in one sitting.
Responding by Phone
You can complete your census questionnaire by phone. Phone lines are open every day from 7AM to 2AM Eastern Time.
The 2020 Census can be completed by phone in the following languages:
|English (for Puerto Rico residents):||844-418-2020|
|Spanish (for Puerto Rico residents):||844-426-2020|
|TDD (Telephone Display Device):||844-467-2020|
Responding by Mail
In mid-March, the U.S. Census Bureau began mailing invitations to every U.S. household for the 2020 Census. Households that were less likely to respond online were sent a paper questionnaire with their initial invitation. Bilingual invitations and paper questionnaires in English and Spanish were sent to select areas of the country. In April, the U.S. Census Bureau mailed paper questionnaires to every household that had not already responded.
Starting on May 11, the U.S. Census Bureau resumed operations in Pennsylvania to deliver questionnaire packages to homes that do not receive mail at their physical location, or where the address cannot be verified. The delivery of these packages does not require in-person interaction between residents and U.S. Census Bureau workers and follows current federal health and safety guidelines.
Follow-up mailings to households that do not respond online or by phone will include paper questionnaires.
When responding, use blue or black ink to fill in the questionnaire. Do not use a pencil. For more information on the questions asked in the questionnaire, visit the Questions Asked webpage.
When finished, return the questionnaire in the envelope provided. If you have lost your return envelope, please mail your completed questionnaire to:
U.S. Census Bureau National Processing Center
National Processing Center
1201 E 10th Street
Jeffersonville, IN 47144
Census Day is April 1, 2020
By this time, your home should have received an invitation to participate in the 2020 Census, as well as multiple reminders. When you respond to the census, make sure to count everyone who was living in your home as of April 1, 2020 (National Census Day).