Frequently Asked Questions
Before contacting PA.gov, please consider looking at some of our most frequently asked questions. You can also view our complete Agency Directory to locate a specific agency for assistance. If you still need assistance, please try one of the support options below.
Technical Support - Live Chat
Live Chat is available for technical support if you have problems with PA.gov, such as unexpected error messages.
Please Note: We are not a government agency and Live Chat is not staffed by government employees. If you have agency-specific requests, such as the status of a license or questions about policies and procedures, please use the search feature to locate agency contact information or visit the Agency Directory page.
Please do not provide personal or confidential information such as a credit card number, Social Security number, bank account number, etc. during your Live Chat session. For more information, please see our Privacy and Security Policy.
If you use a pop-up ad blocker, Live Chat may not be available unless you disable the blocker before starting a session.
TTY Technical Phone Support
If you are unable to use the live chat application due to accessibility issues you may contact us by using Email or calling our Tele Typewriter (TTY) number.