Department Extends Hours to Help Late-Season Tax Filers
Evening, Saturday Assistance Available as Deadline Nears
Harrisburg – Pennsylvania tax filers in need
of late-season tax help will benefit from extended service hours offered by the
Department of Revenue’s Taxpayer Service and Information Center, the department
through Tuesday, April 15, the center will be open from 7:30 a.m. to 7 p.m. It
will also operate from 8 a.m. to 4 p.m. on Saturday, April 12. The center is
closed on Sundays.
Taxpayer Service and Information Center helps taxpayers with personal income
tax questions. Assistance is available through the Online Customer Service
Center at www.revenue.state.pa.us or by calling 717-787-8201.
center’s staff can answer questions about department’s new electronic filing
option, PA Free File, which offers free, safe and convenient Internet-based,
electronic filing options for qualifying taxpayers to file state and federal
personal income tax returns simultaneously. Taxpayers
are encouraged to visit www.pafreefile.com
to explore the interactive tool and determine what e-filing option best meets
a state-only filing system, is available to file 2013 income tax returns, but
this system will not be available next year. Padirectfile is available through www.revenue.state.pa.us.
offers advantages not available to taxpayers filing by paper, including
error-reducing automatic calculators, instant confirmation of successful
filing, faster refund processing and direct deposit options. E-filing is also
more cost-effective for the department, as electronically filed returns are
less expensive to process and don’t require department printing or
have until midnight, Monday, April 15, to file income tax returns.
with annual incomes of $35,000 or less may also visit a Revenue district
office, listed in the government pages of local phone directories, for basic
state personal income tax filing help. Help at district offices is available
from 8:30 a.m. to 4:30 p.m., Monday through Friday, and taxpayers are encouraged
to bring their Social Security cards with them to facilitate tax filing.